Jim Ries interviews Marcia O’Connor, CEO and Founder of The O’Connor Group, an 18-year-old outsourced fractional HR and recruiting firm with an executive search arm and a new HR strategy division focused on PE due diligence. The company has a “white glove” approach which is tailored to client service and deep listening. Marcia shares the key industries they serve which are professional services, life sciences/healthcare, manufacturing, and high tech. Marcia is proud of building the business without loans from her basement into a 60-person W-2 team with awards including Best Places to Work and Inc. 5000. She’s excited about growth initiatives, especially in executive search and PE, including geographic expansion west.