Category: Property Management Playbook
Clear ResultsProperty Management Playbook
Fair Housing Fundamentals: The Five Rules Every Property Manager Needs
In this episode of the Property Management Playbook, Billy Cannon and Brian Dorwin break down five fair housing fundamentals every property manager should know by heart: treat people equally, make reasonable accommodations, document everything, get advice before you act, and don't do nothing. Billy and Brian dig into why the simplest sounding rule, treat people equally, is often the hardest to follow, especially with difficult tenants, and explain why sitting on a reasonable accommodation request can be just as risky as denying it outright. Practical, no-nonsense guidance for anyone managing fair housing compliance on the ground. The Property Management Playbook is a video series from Offit Kurman's Landlord Representation group, featuring Billy Cannon, Brian Dorwin, Jennifer Jean-Gilles, and Gwen Roy-Harrison tackling the real day-to-day challenges of property management, from argumentative tenants to maintenance best practices to fair housing compliance. New episodes coming soon
August 26, 2026
Property Management Playbook
Tackling Reasonable Accommodation Requests
Welcome back to the Property Management Playbook, a video series from Offit Kurman’s Landlord Representation group. In this episode, Gwen Roy-Harrison and Billy Cannon discuss reasonable accommodation requests under the Fair Housing Act, with a focus on emotional support animals and disability-related requests. They break down best practices for property managers, including establishing a centralized review process, engaging in the required interactive dialogue, properly requesting additional documentation, and why thorough documentation can make or break a Fair Housing case.
August 14, 2026
Property Management Playbook
Property Management Playbook
Introducing the Property Management Playbook, a new video series from Offit Kurman's Landlord Representation group. Billy Cannon sits down with Brian Dorwin, Jennifer Jean-Gilles, and Gwen Roy-Harrison to break down what property management clients actually deal with day to day, from argumentative tenants to maintenance best practices to fair housing compliance. New episodes coming soon!
July 1, 2026
