Pathway to the Apex

Caroline Kauffman-Kirschnick,
President of EMR

Caroline Kauffman-Kirschnick is president of Electric Motor Repair Company (EMR). For nearly a century, EMR has served the commercial kitchen and industrial service sectors as a leading provider of equipment service, repair, installation, and sales. Founded in Baltimore in 1927, the company has grown to comprise hundreds of employees in six service locations across the Mid-Atlantic. Caroline represents the third generation of her family's ownership and operation of the business, following in the footsteps of her father, Roger Kauffman, and grandfather, Harry Kauffman. Last year, after 15 years with EMR, she succeeded her father as president.

In this Pinnacles interview, Caroline talks to Mike Mercurio about her family's history with EMR, her experiences working in and leading the business, what makes EMR's company culture unique, and more.

Caroline's Background

Working in a Family Business

On the Company Culture

Contact Us To Tell Your Story


The interview is no charge to business owners and CEOs. Fill out the form on the right and we will contact you to schedule a lunch and interview.