HOAs should explore liability with ‘community watch’ programs

Note: This week’s column is by my colleague, Kimberly Sullivan, a member of our firm’s litigation department. Neighborhood Watch programs are widely recognized around the country and actively supported by law enforcement agencies. Many police departments offer assistance in organizing neighborhood watch programs, including providing literature, training, and on-site meetings.  Whether an HOA organizes such a program is its choice, and the decision comes with benefits and risks. It is typically recognized that neighborhood watch programs tend to strengthen communities and help reduce crime. However, when an HOA organizes such a program, it exposes itself to another area of potential risks and liability. In April, Trayvon Martin’s parents settled a wrongful death claim, reportedly in the range of $1 million, against the homeowners association of the Sanford, Fla. subdivision where their teenage son was killed.  While a rather extreme situation, the fatal incident involving its neighborhood watch “captain” in the death of Trayvon Martin, certainly brings the liability issue to the forefront. The extent of an HOA’s role with regard to safety and crime reduction will play a large role in determining the level of risk and potential liability. For example, the governing documents may not provide authority for such a role, or may be very general, like authority for “maintaining and enhancing property values.” Depending on the governing documents, the HOA could be assuming responsibility for duties it is not required to, or even authorized to assume. Additionally, the type of program chosen can limit or heighten the potential risks and liabilities.  Some programs are designed merely as a forum for homeowners to discuss safety issues and share information, while others go much further and have a formal program with neighborhood patrols. Liability for neighborhood watch programs can come in various forms. One legal basis for such liability is principal-agent law, where the agency relationship is such that the acts of the agent (the watch volunteer) are binding upon the principal (the HOA).  For example, if the agent is negligent in carrying out his role and causes loss or damage, the principal could be responsible for the agent’s actions and resulting damages.  This theory of liability could be the basis for claims like that of Trayvon Martin, where the volunteer is alleged to have caused harm. Or it could be the basis of a claim where, for example, a homeowner is a victim of a crime, such as burglary, and alleges that the neighborhood watch volunteer failed to provide adequate security.  Once the HOA commits to a watch program, various theories of liability could apply, including negligent training, negligent supervision, negligent “hiring,” inadequate procedures etc. Addressing the liability issues related to neighborhood watch programs should include careful review of the HOA’s insurance coverage. Depending on the liability insurance in place, it may not cover liability for claims related to the neighborhood watch.  For example, who is an insured, from board members to volunteers, should be determined. Additionally, many policies exclude coverage for reckless or intentional acts, which can be applicable when the volunteer takes on the “vigilante” role.  Insurance coverage issues should be carefully evaluated in conjunction with structuring a neighborhood watch program.

Originally published in the Charlotte Observer on May 25, 2013.



  1. twicker on June 9, 2013 at 5:45 pm

    What about neighborhood watches that don’t have “volunteers” – that don’t have patrols? If it was expressly formed where it’s simply a non-binding agreement between neighbors that, “if you see something, you’ll say something,” will that produce the same liability concerns? Seems like most of this is targeted towards watches that have patrols, not ones that are associations of neighbors keeping their eyes open, or one that is organized, as you wrote, “merely as a forum for homeowners to discuss safety issues and share information.” Thoughts?

  2. Mike Hunter on June 11, 2013 at 10:22 pm

    From my law partner Kimberly Sullivan, who wrote this piece:

    Encouraging neighbors to keep their eyes open is akin to what we see in society every day, in which people are encouraged to be aware of their surroundings and be careful. Such encouragement and awareness can be accomplished without a “non-binding agreement.” Regular reminders can be beneficial. Liability concerns typically arise more in situations where organized programs are implemented, or where, for example, the organization takes the role of “leader” or organizer, even if only in a minimal capacity.

  3. twicker on June 12, 2013 at 2:06 am

    So, I’m still not quite sure where this leaves us. See, we, as the HOA board, take the role of “leader” or “organizer” of plenty of things – contracting with landscapers, repairing items for which we’re responsible, etc. How would it be different than this (which is pretty darn minimal):

    Again: as the HOA board, we lead/organize things all the time; that can’t be the criterion, or we’d simply dissolve ourselves, and that doesn’t do anyone any good. Since you can’t tell your clients to do nothing that involves organizing or leading something, at what point would there be liability issues where you would expect to be informing your clients that they need to either (a) buy much more liability insurance, or (b) forego the activity?

  4. Mike Hunter on June 12, 2013 at 2:41 pm

    The examples that you provide of entering into contracts and performing repairs are different from suggesting to people that they keep their eyes open and be safe. If the HOA is contemplating something more than, for example, safety reminders in newsletters or on its website, then it is recommended that you review the specifics of the plan with your insurance agent and/or legal counsel to assess the risks and potential liabilities of the proposed plan.

    Every action an HOA takes carries some measure of risk. The key is balancing the risks against the benefits of the action, and ensuring that you have adequate insurance coverage for situations where the risk is significant.

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