Partnering with service delivery providers to empowering PC owners to double the life of their devices Allen Shay is the co-founder and president of CyberSpa, a Baltimore-based software technology company that develops tools for automating hard drive replacement and offers PC services through its business and charitable partners. CyberSpa’s service delivery solution, FreshStart, enables providers to offer best in class PC service through an automated program that takes about an hour to perform, but only about 15 minutes of hands-on time.
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